In immediate danger or crisis?
Get Support
You do not have to face this alone. If you are struggling or need someone to talk to, we are here to signpost you to services that could help.
How We Help
Services
Multiple pathways to support, tailored to your needs.
Counselling & Talking Therapy
One-to-one sessions with qualified counsellors, available online and in person. No lengthy waiting lists. Sliding scale fees and free sessions available.
Peer Support & Wellbeing Groups
Join group sessions led by trained peer supporters with lived experience. Share, listen, and connect with others who understand.
Directory of Local Support
Find mental health services, community groups and wellbeing resources near you—all listed in one directory of available support options.
Simple Process
How It Works
Reach Out
Fill in our online form, or drop into one of our community sessions. There is no wrong way to ask for help.
We Listen
A trained team member will have a confidential, judgement-free conversation to understand what you are going through.
Get Matched
We connect you with the right support — whether that is counselling, a peer group, a local service, or ongoing wellbeing resources.
“Because everyone deserves support before things reach crisis.”
Common Questions
Frequently asked questions
Quick answers to the things people ask us most.
Who can access support from Mental Health 360?
Anyone in the UK who needs mental health support is welcome to get in touch. We work with individuals from all communities and have specialist programmes for rural communities (Rural Mind), armed-forces veterans (Veteran Mind), older adults (Seasoned Mind), and trades and construction workers (Trade Mind).
Do I need a referral from my GP?
No. You can refer yourself directly by filling in our contact form or reaching out through one of our community sessions. You do not need to go through your GP first.
Is the support free?
We offer sliding-scale fees and free sessions are available. Cost should never be a barrier to support — when you get in touch, we'll talk through what works for your situation. Our peer support groups and signposting directory are free to access.
What if I'm in immediate danger or crisis right now?
If you or someone else is in immediate danger, call 999. For urgent mental health support, text SHOUT to 85258 (free, 24/7) or call Samaritans on 116 123 (free, 24/7). Mental Health 360 is not a crisis service — please use these emergency routes if you need help right now.
Will my conversation be confidential?
Yes. Conversations with our team are confidential. We only share information outside our team where there is an immediate risk to life, or where we have a legal obligation to do so. We will always be transparent with you about what we share and why.
How long will I have to wait for support?
We don't operate lengthy waiting lists in the way statutory services often do. The exact timing depends on the type of support you need and our team's current capacity. When you get in touch, we'll be honest about timescales for the option that fits you best.
Where do you operate?
Mental Health 360 is based in Crewe, Cheshire, and works with people across the UK. Counselling and peer support sessions are available online, and we also run in-person community sessions and signpost to local services through our directory.
Can I support Mental Health 360's work?
Yes. You can donate via our donate page, become a Business Champion through our Business Partnerships programme, or get in touch about volunteering or partnership opportunities.
Ready to Take the First Step?
Send us a message, or explore our services. We are here whenever you are ready.